Privacy Policy

Last updated: December 21, 2024

Introduction

At Nexus, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

Information We Collect

Personal Data

  • Full name
  • Email address
  • Phone number
  • Date of birth
  • National ID or passport number
  • Banking information
  • Employment information

Usage Data

  • Device information
  • IP address
  • Browser type
  • Pages visited
  • Time and date of visits

How We Use Your Information

We use the information we collect for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features
  • To provide customer support
  • To gather analysis or valuable information
  • To detect, prevent and address technical issues
  • To comply with legal obligations

Data Security

We use appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, please note that no system is ever completely secure.

Your Rights

  • Right to access your personal data
  • Right to correct inaccurate personal data
  • Right to request deletion of your personal data
  • Right to restrict processing of your personal data
  • Right to data portability
  • Right to object to processing of your personal data

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: operations@nexuspay.africa

Phone: +254 16337944

Address: Azure Building, Westlands

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.